@Star12Mt @Rhube
quite possibly. and here, it's *quite* difficult to fire someone in a permanent position.
there was, for example, the woman at the post office who would turn off the lights and lock the doors when she saw customers coming but carried on in that role for at least a few years of doing that ...
that all said, the people working for the postal service are likely (although not certain) to be getting a decent wage (comparatively) and decent benefits, so.
(i've had a similar useless reply situation with a gov't office where i'm quite sure people are making more than most, so it's not just angst.)
either way though, SIGH.