Oct 16, 2026, 9:15 AMJust got a message saying the appointment was moved from 11:54 to 11:52.
Are they using an AI agent to handle appointments???
- Oct 16, 2026, 9:15 AM
Replies
Lyriallyrial@transfem.socialOct 16, 2026, 9:23 AM@lettosprey@tech.lgbt Nah, it's kind of always been like that. But before the internet they would just move patients that didn't show up off of the schedule and when you show up you just got instantly seen.
I guess I'm too old to relate. I've shown up for appointments at least 30 minutes early for my entire life because that exact kind of shit has gone on for decades. However, it would be hours instead of minutes. I say, be glad that it was just 2 minute, and that the appointment still exists.
If you think that it's AI, call them out at the desk.- Oct 16, 2026, 10:56 AM
@lyrial No, we never had (with that I mean, here, where we are...) appointments at times like 11:54 or 11:52, it was always ending with 5 or 0.
They have to announce time-slot moves in good time, so if they do a "same day" timeslot move, they still have to accept you at the original time...
It was mostly the odd time-slotting of 54 / 52 I found odd.
My partner has a set of chronical illnesses, so we have a good idea of how things are changing, she moved here from the US some 25 years ago. Had this been the US health care, she most likely would have been dead already.