@lyrial No, we never had (with that I mean, here, where we are...) appointments at times like 11:54 or 11:52, it was always ending with 5 or 0.

They have to announce time-slot moves in good time, so if they do a "same day" timeslot move, they still have to accept you at the original time...

It was mostly the odd time-slotting of 54 / 52 I found odd.

My partner has a set of chronical illnesses, so we have a good idea of how things are changing, she moved here from the US some 25 years ago. Had this been the US health care, she most likely would have been dead already.