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  • Scott Jensonscottjenson@social.coop
    Oct 28, 2026, 11:13 PM

    Some UX failures that are so easy to fix. This is a perfect example. In the new Wow Forever game, you are limited to three characters. But After you create three, you are somehow allowed to start a fourth.

    But only when you get to the final final step and hit FINISH do you get the "no, sorry" error message. The same check could have been made at the very beginning of this flow rather than at the very end. And it would have saved so much frustration.

    Character creation screen in WoW forever
    After 5 minutes of tweaking, then getting this message.
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Replies

  • Ben Pate 🤘🏻benpate@mastodon.social
    Oct 28, 2026, 11:32 PM

    @scottjenson

    UX is really so simple. Just figure out exactly what info you need at each step of the process, no more no less.

    That’s what makes UX so incredibly difficult :)

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  • Scott Jensonscottjenson@social.coop
    Oct 28, 2026, 11:50 PM

    @benpate Fair enough. But I'd argue any time you put up an error dialog, you have an opportunity to ask "Could this have been prevented?" The answer may be no, but it's so often yes..."

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  • Scott Jensonscottjenson@social.coop
    Oct 29, 2026, 2:02 AM

    @benpate @evan ;-)

    I'm pretty sure it was directed at my screenshot but I have to agree with you, gesturing broadly can be applied liberally now...

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  • Chrisauniverseaway@mastodon.world
    Oct 29, 2026, 12:52 AM

    @scottjenson My grocery store's self checkout says, "Have you scanned your shopper reward number?" *after* I scan my first item.

    You know what I just scanned. Why are you asking me about something we both know I haven't done?

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  • Chris Hayeschris@nutmeg.social
    Oct 29, 2026, 1:37 AM

    @scottjenson this feels like one of those situations where a backend requirement develops separately from the frontend design. You end up having users get to the final step that actually submits the request to the backend, and the backend returns an error that wasn't checked by the frontend.

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  • Iαη 🍺ianp5a@vivaldi.net
    Oct 31, 2026, 9:17 AM

    @scottjenson @chris
    My work develop things like that. You spend time filling in a form, but can't click OK because of a wrong or missing entry. You can't even swap window to check in another part of the app. So your efforts are lost. Give me a "Save as Draft" button at least.

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  • Chris Hayeschris@nutmeg.social
    Oct 31, 2026, 12:25 PM

    @ianp5a Yeah I recall in high school losing an entire essay I wrote because I failed to notice it had an "Essay Title" field. Hitting submit refreshed the page.
    I distinctly remember installing a Firefox add-on from that moment forward called "Lazarus" which would remember input fields.

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