@letterror @jlarmstrongiv Maybe it depends on what that "support" means. For example, the way the backend of my foundry's website works makes it easy for me to update the downloadable files for each license, and it's equally easy for the customer to download the latest version of their purchase per license type.
At the same time, they're always able to upgrade their license and/or upgrade to larger packages. It's all automatic that way.
But it was my choice to invest in this kind of support for the future. It's not for everyone, of course. Or if it even makes any difference for the general customer.