@docpop from his profile, Miller has a PhD from U. Chicago, a JD from Stanford, and is a professor at Smith College. :/ I think this reflects badly on every one of those-- what is research from these places actually worth, if fake citations are common there?
He and his defenders are basically saying "everyone does it, and you're naive to complain." If it's true that everyone does it, that reflects badly on modern academia as a whole.
Any academic researchers want to chime in here?