Imagine: you moved country a while ago. Then you moved country again, a bit less than a while ago. All within Europe.
At some point, you need some bank statements you unfortunately can't find, from a bank from that first country, that you no longer bank with.
How long do you think you will have to spend on the phone, to get them to offer to send you the documents?
Trick question, the answer was that all of these options happened, on different calls with different people.
Follow-up. After being told that it was definitely possible within ten minutes, and being told that I guess it will be possible after 10-60 minutes, and being told it will be possible after 60+ minutes, I was told there'll be a fee but if I agree to that fee they will send them.
Before being told it will not be possible, I was told there would be a fee but if I agree to that fee they would send them.
After only giving payment details to one person on one phone call (60+ minutes, it will be possible), how many complete sets of the requested documents do you think I have so far actually received?
@emma_cogdev wow.. 0% for the first option 😣
Yeah, I guess these people have dealt with banks before and they know what they're talking about 😅
@emma_cogdev yeah... Still, I hope your problem gets solved! 🤞