But again, there it's the same story. Matrix is still a _little_ convoluted as far as onboarding is concerned, but it beats the heck out of IRC's "learn a new OS and hope you don't get disconnected" cliffs-of-Dover learning curve, and the numbers again reflected that. Invest in community accessibility, and community safety and tooling ergonomics, and the line goes up.
Not a line made out of rageclicks, manipulation and misery, just the steady growth of a community worth being a part of.