I get a call from what is probably my medical provider (the USC mafia) and the person says "Hi this is soandso from scheduling with USC can you please give me your name and birth date so I can proceed?"

HONEY NO

That is not how this shit works.

How about: this is USC calling with a notification that a secure message has been sent can you please log in to the patient portal to view it.

Because I'd have to be a moron to give out personal info to whoever just called me out of the blue... wtf!