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  • suzannecshlan@dawdling.net
    Jul 31, 2026, 4:25 PM

    New credit card scam

    I just opened a new card with my bank and added it to a few autopay accounts. Maybe an hour later I got a call from someone about checking for possible fraud. I didn't recognize the number and didn't answer but they called back right away and left a message both times. When I called back (thinking to reassure my bank that, yes, the flurry of activity was really me) I got a recorded message saying the number was likely a scam and I should hang up.

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Replies

  • suzannecshlan@dawdling.net
    Jul 31, 2026, 4:25 PM

    I'm assuming the recording is a Google service as I'm on Android. I feel like I would have clued in pretty quickly and know banks don't need my password and private info to do their job but I'm curious how scammers knew I'd opened the account.

    Where does this information percolate out to and how do they go about finding it?

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  • suzannecshlan@dawdling.net
    Jul 31, 2026, 4:39 PM

    @cherizilla
    My bank is clueless about the whole affair as far as I know. I assumed the call was from them (new card, new card bank, unrecognized phone number) until I got the probably Google recording. Good on them, though!

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  • 🎃 David Z Pumpkins 🎃diazona@techhub.social
    Jul 31, 2026, 4:49 PM

    @cshlan @cherizilla Wait I'm confused, did the scammers spoof the number of your bank so that when you called back you were calling your bank's actual number?

    If so, leaving a message seems like not the smartest choice on their part 😆

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  • suzannecshlan@dawdling.net
    Jul 31, 2026, 4:54 PM

    @diazona @cherizilla
    I have no idea. I didn't recognize the number. I called back expecting to say nothing more than yes, that was me. It was probably stupid to call back but I don't expect I would have given them enough details to use the card, which is what I expect they were looking for.

    My guess is there's a way to see the last 4 digits of a new card number and the phone number it's connected to. A search showed me theft is happening before people get their cards in the mail or use them.

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  • 🎃 David Z Pumpkins 🎃diazona@techhub.social
    Jul 31, 2026, 5:07 PM

    @cshlan @cherizilla huh weird. So, if I'm getting this right, it sounds like you actually called the scammers' number, but somebody had taken control of that number and made it play the recording? 🤔 If that's what happened, my guess would be a national law enforcement agency got involved, and you got lucky to call back right after they took control of the number. That's not something that happens easily AFAIK.

    I suppose it could just be a coincidence that you got the call right after a new cars was mailed out. The connection between card number and phone number is stored by the credit card company but I don't think it'd be available anywhere else, unless the company was hacked or something and that data was leaked 🤷

    I guess you may never find out for sure though. Glad your card number appears to be safe though 🤞

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  • suzannecshlan@dawdling.net
    Jul 31, 2026, 5:41 PM

    @diazona @cherizilla
    I allowed Google to do caller ID/spam detection on my calls years ago. Previously I'd get an on screen warning. This was the first time for a recording. I'm assuming the recording was replacing the ring tone and if I hadn't hung up the scammers would have answered soon, considering it told me I "should" hang up rather than just hanging up automatically.

    But I guess it could have been someone else 🤷🏻‍♀️

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  • suzannecshlan@dawdling.net
    Jul 31, 2026, 6:07 PM

    @diazona @cherizilla
    Ok. New funny. It actually was the bank's fraud department because the first thing I did with it was add it to Patreon and donate to GoFundMe 🤣

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