@bermudianbrit One of my blind students got some sighted JAWS trainer who was clearly on page 2 of the textbook and only taught them some basic MS Word commands and told them they were fully trained on JAWS now. Getting updated training from someone decent is almost impossible and involves dealing with a large rip off company called Capita who are currently taking 4 weeks to do updates for disabled students on top of 3 weeks for government dept approval. If nothing goes wrong or gets muddled.