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  • Sep 12, 2026, 7:55 AM

    I just broke my Galaxy watch.

    It no longer shows a watch face which is literally it's primary function. There is a small circled minus sign at the top of the display. I can select and customize the watch face, I just can't make it display instead of thid baffling black screen with the minus sign.

    I have no idea how to search for a resolution - what search terms do you use for "please make my Galaxy watch show a watch face instead of this weird minus sign"?

    I'm so angry I feel dead inside. I have never - NEVER - been able to configure this watch in any meaningful manner. I want it to tell time and perform time-related functions (alarm, timer). Once I have it configured, I want it to stay that way until I intentionally and explicitly change it.

    This is easily the most unreasonably complex, difficult, malleable, snd unrecoverable piece of compuying hardware I have ever owned. Nothing about it makes any sense and there is no meaningful documentation.

    This watch is an abomination, the physical condensate of absolutely everything wrong with computing and user interface design today. It is a hateful thing.

    This is not a matter of being old - this device is basically nonfunctional and never has been. The hardware is fine but everything else about it is nightmarishly incomprehensible. I cannot understand who this device is intended for or what the designer's intent for this device to be. It looks like a watch but absolutely refuses to act like one.

    And the killer is there is nobody I can ask for help, for an explanation, for any sort of assistance with the thing. I can search the web, I can rummage through Samsung's various web sites and forums, and none of it will be of any relevance. None of it is navigable.

    How have we gotten to this point in computing, in product design, that is so alien and nonfunctional as the status quo? How does something like this end up on the market? I cannot understand the deranged malignancy of its user interface designers. You have to work very very hard to make a system as fragile, broken, and unrecoverable as this. One does not make something this bad by accident or incompetence - it takes a concerted effort to create a user interface this frustrating and just plain broken.

    I just want my watch to tell time. That should not be a tall ask but here we are.

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