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  • Aug 15, 2026, 8:09 AM

    The biggest problem, in hindsight, is that governments have rushed into digitization as a cost-cutting measure - particularly a way to prune staff - instead of seeing it as long-term infrastructure investment. Which like the transport system needs careful planning, and slow and steady transitions, with existing system maintained in parallel as a fallback.

    The shortsighted over-dependence on a cartel of proprietary tech corporations is both a cause and an amplifier of this problem.

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