Sep 23, 2026, 2:23 PMIt’s ironic that “The safety of your information is very important to us” is a phrase that you only ever read in letters in which a company explains that the whole of their customer database has just been downloaded by teenage hackers from Moldova and all your personal information is now available on the darknet.
If the safety of my information had ACTUALLY been important to you, you wouldn’t be sending me this letter now, would you?
Sep 23, 2026, 2:36 PMAddendum: just read the letter in question. Even by the standards of data breaches, this one is astonishingly bad.
But don't worry, DentaQuest has “engaged security experts and provided more employee training.” Which sounds like a case of locking the stable door after the horse has not just bolted, but is chilling with cocktails on a beach in Rio.
New rule: any time a company suffers a major data breach, the CEO and CTO should be ritually disemboweled on the floor of the NYSE. Seem reasonable?
@angusm Just like "Your call is important to us" when you've been on hold for 20 minutes.
