@lrhodes @dramypsyd @sbrudenell Out of curiosity, I went to see if I could find out who BetterHelp were getting their session transcripts processed by, and learned that they were prosecuted for handing customer health questionnaire responses to Facebook.
Anyway, their privacy policy doesn't say, but BetterHelp is owned by Teladoc, and Teladoc use Nuance Dragon for their transcripts, feeding into OpenAI via Microsoft.
https://www.teladochealth.com/newsroom/press/teladoc-health-expands-collaboration-in-ai-with-microsoft-to-address-healthcare-workforce-crisis
(I don't use BetterHelp, but their ads are everywhere so I figured it might be important who they hand data to. My therapist doesn't use any kind of AI and is horrified that others do.) #BetterHelp