Today the courts told me the reason they are not responding to my pre-legal letter is:
"We have responded to your Pre-Action Letter through the HMCTS complaints procedure in an effort to avoid the need for litigation in a cost-efficient way and ensure limited public resources are used in a responsible way."

This is 100% not a legitimate reason not to respond to a pre-action letter.

So I spent this evening wanging a full blown disability discrim claim. 3rd time I've sued the courts! 🖕🏻