hi all, has anyone here been able to contact @pine64eu , either by mail or even fediverse dm ?

I'd like to order (most probably a #PineNote , but maybe other things too) from Europe, so they are best placed, but I've been trying for weeks, they don't answer to emails or dm's... Are they still active ?

I must say that I'm a bit reluctant now... If they don't answer to commercial requests, how is support in case of problem ? Is there any other import channel in Europe ?