Mikey Dickerson with a super interesting comment on a widely repeated principle in #gcdigital circles: "meet the public servants where they are":

"I can still recite the values: Hire and empower great people. Find the truth, tell the truth. Go where the work is. Design with people, not for them. Optimize results, not optics. And create momentum.

I must still care about these, because I get mad when I think they’ve been forgotten. For example, I heard that for reasons of convenience, we have reinterpreted “go where the work is” to mean “meet the public servants where they are.” But I meant literally. If all the work is happening in some horrific beige office building in Iowa, then you need to go to Iowa. That’s where they’re doing work. You need to see it with your own eyes."

https://usdigitalserviceorigins.org/interviews/mikey-dickerson/#:~:text=I%20can%20still,eyes